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1. Stock

All items are normally held in stock. However we may sometimes run out due to sudden demand, in which case we will notify you and inform you of the date we expect to receive more stock.

2. Dispatch

We aim to dispatch orders within 2 working days. However this may sometimes be longer due to other circumstances.

3. Shipping
Please allow up to 5 working days for delivery of your order from the date it was dispatched.

4. High value orders

Orders over £50 in value may be shipped via special delivery or a courier service for extra security.

5. Non-delivery

You should inform us if you have not received your order within 14 days. We will not be able to follow up any claim for non-delivery placed with us more than 28 days after dispatch.

Returns Policy

If for any reason you are unhappy with your purchase you can return it to us in its original condition (air jackets must not have been inflated) within 14 days of the date you received the item and we will issue a full refund for the price you paid for the item (original delivery and return delivery costs, wherever made by Point Two, will still be payable by the customer). You can expect a refund in the same form of payment originally used for the purchase within 5 days of our receiving your return. If you require an exchange, please contact us so we can arrange this for you.

Please contact us with your order number and which items you wish to return. Please re-package the goods and send by secure post to the address below:-

Point Two Air Vests USA
Unit 536 
310 NE 25th Avenue
Ocala, FL 34470

Special offer for USEA Members.

Point Two Air Vest USA is offering 1000 Air Vests on an amazing give away only available to the first 1000 USEA Members

Commitment to a 5 (five) year servicing package $375.00 ($75.00 each year)
Commitment must be paid in full at time of agreement up front.

Terms and conditions:
In addition to the service plan, customer must pay shipping of $17.00 anywhere in USA. This fee is subject to changed based on UPS shipping rates. We will commit a price each year; this $17.00 is committed till the end of 2016.

The customer must purchase at least 1 canister at full price once a year. Direct from point Two USA at time of service.

The customer must send their jacket in annually for service. If the customer goes over 13 months without sending the vest in for their free service, they will be charged $75.00 to reinstate the service plan. If they go 25 months they will be charged $150.00 to reinstate the service plan.

The reason we are offering this is to educate riders that an air jacket is only as good as the air bag inside. It is imperative to service your jacket regularly to maintain the integrity of the vest, thus keeping the rider safe as possible.

Every year we will replace the vest with a new airbag. We will inspect the pistons, springs, and parts and will replace if needed. If the outer shell is damaged the customer will be required to purchase a new shell at the cost of $100.00. This is a shell replacement at a 50% discount to our regular price.

By doing this service plan, we believe the ultimate safety can be affordable for all riders.

We hope this offer interests you and look forward to hearing from you soon.